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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Destiny Powell

Destiny Powell

March 20, 2025

5  out of  5
rating by Destiny Powell
"Great communication and very helpful when needed! Anytime I need help or have a question they are always available to answer right away"
We responded:
"Destiny, Thank you for your wonderful review! We're delighted to know that you've had a positive experience with our office. Being available to assist you promptly is very important to us, and we're glad we could be of help. Please feel free to reach out anytime you need assistance or have questions. We truly appreciate your business! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Will Anderson

March 3, 2025

5  out of  5
rating by Will Anderson
"I love my insurance agent at state farm so much"
We responded:
"Will, Thank you so much for your amazing review! We're delighted to hear that you're happy with our service. It's our goal to ensure every client feels valued and well-cared-for. We greatly appreciate the opportunity to work with you. If you ever need assistance or have any questions, we're just a call away. Thanks again for your support! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Scott Beckerle

February 28, 2025

5  out of  5
rating by Scott Beckerle
"Deanna and her team are fantastic to work with. Anytime I've had a question or needed anything they're quick to respond. I highly recommend them."
We responded:
"Scott, Thank you so much for your wonderful review! We’re very happy to hear that our team has been able to provide the support that you expect and deserve. Providing prompt and helpful service is very important to us, and it’s great to know we’re meeting your expectations. We truly value your recommendation. If there’s anything else we can do for you, please feel free to give us a call! We're always here to help! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391 "
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Amber Boston

February 27, 2025

5  out of  5
rating by Amber Boston
"Working with Deanna made this process seamless and efficient. She was beyond professional, patient and well informed. I highly recommend her for all your insurance needs."
We responded:
"Amber, Thank you for your wonderful feedback! It’s great to hear that we made your experience seamless and efficient. Your recommendation means the world to us. If you ever need anything else, please don’t hesitate to get in touch. We’re here to support you with all your insurance needs. Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391 "
Profile photo of FATİH GÖÇMEZ

FATİH GÖÇMEZ

February 22, 2025

1  out of  5
rating by FATİH GÖÇMEZ
"It s been one yea I canceled the policy because of unsatisfaction of keep changing price without my knowledge and still Don’t receive my refund for rest of the in used days"
We responded:
"Fatih, I'm sorry to hear about your experience and the inconvenience you've faced. We take these matters seriously and strive to ensure our clients are fully satisfied with our service. From our records, at the time you cancelled your policy, it was because you were not wanting to pay the amount that was due on the policy which would mean, there would not be a refund available. Could you please contact us directly at 314-966-5391 so we can look into your issue and resolve it as quickly as possible? Thank you for bringing this to our attention and we look forward to the opportunity to resolve this issue for you. Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391 "
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Kelly Green

February 21, 2025

5  out of  5
rating by Kelly Green
"Deanna and her team are always helpful and extremely responsive to any and all request. She has been my agent for the better part of 10 years and I am extremely pleased with the her service."
We responded:
"Kelly, Thank you so much for your glowing review! We truly appreciate your kind words and are thrilled to hear that you’ve been pleased with our service for the past decade. We are dedicated to providing the best possible experience for our wonderful customers like you. If you ever need anything in the future, please don’t hesitate to give us a call. Thank you for your continued trust and support! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Diana Nicholson

February 6, 2025

5  out of  5
rating by Diana Nicholson
"I have been with Deanna Carroll for over 20 years, excellent service"
We responded:
"Diane, Thank you so much for your kind words and for being a loyal client for over 20 years! We truly value your continued trust and support. If there's ever anything more we can do for you, please don't hesitate to let us know. We look forward to serving you for many more years to come! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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annisha underwood

February 4, 2025

5  out of  5
rating by annisha underwood
"Very helpful, set up life insurance."
We responded:
"Annisha, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our team very helpful in setting up your life insurance. Providing excellent service and ensuring our clients' needs are met are our top priorities. If you have any further questions or need additional assistance, please be sure to give us a call. We're here to help! Deanna Carroll, Agent Saint Louis, MO 63131 Creve Coeur, MO 63141"
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Karen Payne

January 29, 2025

5  out of  5
rating by Karen Payne
"Asked for information on my policy, received a response within ten minutes!!! Thanks Deanna!!!"
We responded:
"Karen, We really appreciate your review! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to give us a call! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Vickie M Cannon

Vickie M Cannon

January 23, 2025

5  out of  5
rating by Vickie M Cannon
"My agent n insurance are always there for me when it is really needed I appreciate my agent and state farm"
We responded:
"Vickie, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for being our long-term customer! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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Margaret Fannin

January 22, 2025

5  out of  5
rating by Margaret Fannin
"Deanna is a top notch professional. She always provides great advice and service. I am so glad to have found her."
We responded:
"Margaret, We greatly appreciate your review! We are delighted to know you have had a great experience with our State Farm office. It's been a pleasure to serve you as a valued customer for so many years! If you ever need any assistance in the future, please don’t hesitate to call. We are always here to help, and we sincerely appreciate your business! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Kara ODaniel

Kara ODaniel

January 3, 2025

5  out of  5
rating by Kara ODaniel
"Deanna and her office have always been nothing but amazing to work with. They are prompt and always answer my questions and follow through with anything I need!"
We responded:
"Kara, Thank you so much for your fantastic 5-star review! We're thrilled to hear that our team has been able to provide you with prompt and thorough service. Your kind words mean a lot to us. If you ever have any more questions or need further assistance, we're always here to help. We greatly appreciate you! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
Profile photo of Michael Whitley

Michael Whitley

January 2, 2025

5  out of  5
rating by Michael Whitley
"Great people, quality and timely customer service. Keep being a great resource."
We responded:
"Michael, We’re honored by your wonderful 5-Star review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. We greatly appreciate your business! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Samantha Bush

Samantha Bush

December 30, 2024

5  out of  5
rating by Samantha Bush
"Been with Deanna for years always a pleasant experience when working directly with her team."
We responded:
"Samantha, Thank you so much for your kind words and 5-star review! We're thrilled to hear that you're happy with our service. It’s a pleasure to be your good neighbor and we look forward to continuing to meet your needs. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again for your support! Deanna Carroll, Agent Creve Coeur, MO 63141"
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Ronzhanae

December 9, 2024

5  out of  5
rating by Ronzhanae
"Deanna Carrolls office was very swift with helping me get renters insurance!"
We responded:
"Ronzhanae, We greatly appreciate your review! We are delighted to know you had a great experience with our State Farm office and appreciate the opportunity to work with you. If you ever need any additional assistance, please don’t hesitate to give us a call. We are here to help! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Geoff Darrow

Geoff Darrow

December 4, 2024

5  out of  5
rating by Geoff Darrow
"Exceptional customer service."
We responded:
"Geoff, We are truly honored by your positive feedback! We look forward to continuing to provide you with great customer service! And we have greatly appreciated working with you over the years! If there is anything additional that we can do for you, please don't hesitate to call! Deanna Carroll, Agent 314-966-5391 Saint Louis, MO 63141"
Profile photo of Sheila Moehlenbrock

Sheila Moehlenbrock

December 4, 2024

5  out of  5
rating by Sheila Moehlenbrock
"Our agents are always so very helpful and kind! We have stayed with State Farm and this office because they are so great to work with."
We responded:
"Sheila, Thank you so much for your wonderful review! We're delighted to hear that our office has consistently provided you with helpful and kind service. Your loyalty to State Farm and our office means a lot to us. It's our pleasure to assist you, and we're here whenever you need us. We truly appreciate your business and look forward to continuing to serve you! Deanna Carroll, Agent 314-966-5391 Saint Louis, MO 63141"
Profile photo of Cynthia Head

Cynthia Head

November 27, 2024

5  out of  5
rating by Cynthia Head
"Deanna provides a great product with a sincere and caring demeanor. Thanks for being there when I needed you"
We responded:
"Cynthia, Thank you very much for your kind words and positive feedback! I'm delighted to hear that you were happy with our products and felt supported throughout the process. It means a lot to know that I could be there for you when you needed it. I greatly appreciate the opportunity to work with you. If you ever need anything else, please don't hesitate to give us a call! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
Profile photo of Teressa Straughter

Teressa Straughter

November 25, 2024

5  out of  5
rating by Teressa Straughter
"Me and my family have been with this office for over 10 yrs and no complaints. When something new comes that will benefit our family Deanna and her team keep us up to date and make sure we are valued. They never miss a holiday or birthday to make sure we are thought of and celebrated with love from the office. We are so please with our choice. Best wishes to you all and my family wish you all another successful year going into 2025."
We responded:
"Teressa, Thank you so much for your kind words and for being a valued part of our office family for over 10 years! We are thrilled to hear that our team has consistently met your expectations and made you feel valued and celebrated. Your trust and support mean the world to us, and we are committed to continuing to provide the best service possible. We look forward to many more years of serving you and your family. Best wishes to you all and thank you again for your heartfelt review. Wishing you a wonderful year ahead as well! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Mark McCluskey

Mark McCluskey

November 12, 2024

5  out of  5
rating by Mark McCluskey
"Very prompt and courteous service. Always helpful!"
We responded:
"Mark, Thank you so much for your wonderful review! We are delighted to know that you have had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to give us a call. We greatly appreciate your business, and we are always here to help! Deanna Carroll, Agent Saint Louis, MO 63141"
Profile photo of B S

B S

November 12, 2024

5  out of  5
rating by B S
"Timely, efficient, and most importantly easy to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
Profile photo of Anthony I. Butler

Anthony I. Butler

November 7, 2024

5  out of  5
rating by Anthony I. Butler
"I've been with Deanna's office for years. She and her staff are consistently professional and courteous. She's an extremely competent advisor and I refer her to friends and family often."
We responded:
"Anthony, Thank you so much for your kind words and for being a loyal customer over the years! We truly appreciate your trust and confidence in our office. It's wonderful to hear that you find our team professional and courteous. Your referrals mean the world to us, and we're delighted to know that you are satisfied with the advice and support you receive. We look forward to continuing to serve you and your loved ones for many years to come! Thank you again for your wonderful review! Deanna Carroll, Agent Creve Coeur, MO 63141 Saint Louis, MO 63131 314-966-5391"
Profile photo of Charletta Spicer

Charletta Spicer

November 2, 2024

5  out of  5
rating by Charletta Spicer
"Deanna has been my agent for over 15 years. Both her & her staff are professional, knowledgeable, and really nice people. If you are looking for a good agent, I highly recommend reaching out to Deanna Carroll."
We responded:
"Charletta, Thank you so much for your heartfelt review and for being a great customer for over 15 years! We're grateful to hear that you find our team professional, knowledgeable, and friendly. Your high recommendation means a lot to us. It’s clients like you who make our job so rewarding. We look forward to continuing to provide you with excellent service. Thank you again for your continued trust and support! Deanna Carroll, Agent Saint Louis, MO 63131 Creve Coeur, MO 63141 314-966-5391"
Profile photo of Paul Roettger

Paul Roettger

October 30, 2024

5  out of  5
rating by Paul Roettger
"Been a client for decades and have always received quick and helpful responses from Deanna and her team !"
We responded:
"Paul, Thank you so much for your kind words and for being a loyal customer for decades! We're thrilled to hear that our team has consistently provided you with quick and helpful responses. Your continued trust and support mean the world to us. If there's anything you need, please don't hesitate to reach out. We're always here to help! Deanna Carroll, Agent Creve Coeur, MO 63141 Des Peres, MO 63131 314-966-5391"
Profile photo of Kenton Kloos

Kenton Kloos

October 25, 2024

5  out of  5
rating by Kenton Kloos
"Very fast to respond and no attempts to sell additional policies!"
We responded:
"Kenton, Thank you very much for your positive feedback! We're thrilled to hear that you had a great experience with our service. Our team takes pride in providing quick responses and a hassle-free process without any pressure to purchase additional policies. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"