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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lyn Lawshe

September 15, 2023

5  out of  5 rating by Lyn Lawshe
"Deanna Carroll has been my agent for many years. She is responsive, professional, personable and a great agent. She answers my questions quickly. I have recommended her to my friends and clients and they have been pleased with her services. On top of all of that - it's STATE FARM."

Shakedra Easterwood

July 9, 2023

5  out of  5 rating by Shakedra Easterwood
"My experience with Deanna Carroll's agency feels personal and caring. I have been a client for 20 years and will remain due to their knowledge, experience and outstanding customer service."

Mary K

May 25, 2023

5  out of  5 rating by Mary K
"The office responds quickly whenever I need anything or have any questions."

Linda Madel

May 4, 2023

5  out of  5 rating by Linda Madel
"We've been customers for years!"

Trevyon Anderson

April 29, 2023

5  out of  5 rating by Trevyon Anderson
"never a problem with them"

Megan McFadden

April 25, 2023

5  out of  5 rating by Megan McFadden
"I’ve had State Farm for 35 years. Auto, home and renters. If I need to speak to Deanna personally, she always responds. I’ve never had an issue and I can email questions on the weekend and still get a response! The app is great! I’ve never been tempted to move to a different company or agent. My experience with Deanna has always been positive. I definitely recommend her to anyone looking for insurance or a new agent."

Cecelia Shannon

March 6, 2023

4  out of  5 rating by Cecelia Shannon
"Good customer service When I call with questions it's resolved."

Heather Taylor

February 6, 2023

5  out of  5 rating by Heather Taylor
"Once call resolution with courtesy and a friendly voice."


January 20, 2023

5  out of  5 rating by JAMIE AMERSON
"Awesome company. Excellent service. Always friendly and provides quick responses."

Charles Ellis

January 12, 2023

5  out of  5 rating by Charles Ellis
"Deanna and her staff are always attentive to our needs. Highly recommended."

Baylee McGuire

December 16, 2022

5  out of  5 rating by Baylee McGuire
"They are always so personable and helpful. Thankful they are on my side"

Sherry Powers

December 16, 2022

5  out of  5 rating by Sherry Powers
"I must say I have had excellent results with Deanna Carrolls employees of St Farm handle my claims. Jaime a member of her team followed up on a claim, and was kind enough to call me after his work hrs to give me answers. I’ve been pleased that the response to most anything related to issues with my claims, payments etc they have gotten me answers quickly. And isn’t customer what we are all looking for in a company to assist us when we need them. Thank you State Farm."

Jackie Jenkins

December 15, 2022

5  out of  5 rating by Jackie Jenkins
"Great company even a better staff!!!!"

Zach Tallevast

November 23, 2022

5  out of  5 rating by Zach Tallevast
"Have been using Deanna Carroll as our family agent for years. She and her staff are always so helpful and truly care about their insureds. Always available, timely, and friendly!"

casey hopson

November 14, 2022

5  out of  5 rating by casey hopson
"Very helpful and will to answer any questions you may have"

Kyra H

November 3, 2022

5  out of  5 rating by Kyra H
"Deanna and Ashlee are great! I've been with State Farm for years after changing from a more expensive competitor and haven't looked back once. The team always responds to any questions or policy changes quickly and professionally. If you're looking for a new insurance agent, look no further!!"

Deborah Stovall

October 28, 2022

5  out of  5 rating by Deborah Stovall
"I have been with Deanna Carroll’s State Farm Agency for several years and appreciate the professionalism and friendliness of Deanna and her team. Questions are answered promptly, and follow up is provided to ensure I am satisfied or if further action is needed. The customer service is awesome, and I recommend Deanna highly!!"

Theresa Ford

September 21, 2022

5  out of  5 rating by Theresa Ford
"I've been a client of Deanna Carroll's for over 12 years. Deanna and Ashlee are amazing and so personal. Every conversation with these ladies are as if they were family members. They exceed my expectations and I'll gladly refer them to anyone!"

Shakedra Knight

September 2, 2022

5  out of  5 rating by Shakedra Knight
"The compassionate customer service, agency knowledge and experience are why I have been a customer for 19 years."

Sean Morris

August 31, 2022

5  out of  5 rating by Sean Morris
"Deanna has been my agent for many years. It's been great working with her."

Reeka Aquino

July 28, 2022

5  out of  5 rating by Reeka Aquino
"Deanna and Ashlee has been very helpful. Very prompt in responding . I had to change the insurance to a different address and Ashlee responded within an hour time frame to get it changed. Thank you!"

Austin Eutsler

June 12, 2022

5  out of  5 rating by Austin Eutsler
"I have used Deanna and Ashlee for a couple years now, I have never had any issues at all and they are very fast, friendly, and professional. In that time I've had 1 accident and they talked me through the claim process and were extremely helpful in getting me back on the road fast. 10/10 I would recommend."


May 31, 2022

5  out of  5 rating by bigweez
"Deanna and her team are great! They go above and beyond to make sure we are taken care of!"

Keisha White

May 23, 2022

5  out of  5 rating by Keisha White
"Deanna Carroll and team are the best! Anytime I have a question, not only is their response time impeccable but it’s ALWAYS accurate. Thank you for always sending me a birthday card and a holiday card! It’s the small things!"

Royce Jones

May 20, 2022

5  out of  5 rating by Royce Jones
"Great customer service I love Deanna and Ashley my mom been working with them for a few year and they have really save us a lot of money and explained to my family how important life insurance really is State Farm is the place to be."