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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Carlton

October 25, 2025

5  out of  5
rating by Melissa Carlton
"Deanna’s office is #1 when it comes to my auto, home and life insurance needs! I wouldn’t want to go anywhere else!"
We responded:
"Melissa, Thank you so much for your fantastic review! We’re so happy to hear that our office is your go-to for all your auto, home & life insurance needs. Your support means the world to us, and we look forward to continuing to serve you for years to come! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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Kia Davis

October 17, 2025

5  out of  5
rating by Kia Davis
"I’ve been provided with the best service and care for the last 10 years! The best in St Louis!"
We responded:
"Kia, Thank you very much for your kind words and loyalty over the past 10 years! We're thrilled to hear that you consider us the best in St. Louis. Providing excellent service and care is our top priority, and your continued trust means the world to us. We look forward to serving you for many more years to come! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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Dimitri Owens

October 15, 2025

5  out of  5
rating by Dimitri Owens
"Deanna is wonderful & her right hand (Ashlee) is wonderful as well!"
We responded:
"Dimitri, Thank you so much for the 5-star rating! We truly appreciate your support and look forward to serving you again. Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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Denise Jones

October 9, 2025

5  out of  5
rating by Denise Jones
"They are always there to help and answer my questions. I appreciate you all."
We responded:
"Denise, We really appreciate your thoughtful feedback! It’s our pleasure to assist you, and we’re always here whenever you have questions. If you ever need anything, don’t hesitate to call. Thank you for your business and we look forward to working with you for many more years. Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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Sandy

September 18, 2025

5  out of  5
rating by Sandy
"Deanna has been a great help in filing a storm damage claim for our daughter. She is very professional, kind and knowledgeable of the process. She has been her agent for auto and home for many years and is always available to answer any questions or concerns. Would definitely recommend her services."
We responded:
"Sandy, Thank you so much for your kind words! I’m glad I could help with your daughter’s storm damage claim and that you’ve felt supported throughout the process. It’s truly a pleasure to serve your family’s auto and home insurance needs, and I’m always here whenever you have questions or concerns. I greatly appreciate your generous recommendation! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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eLATION Radio

August 18, 2025

5  out of  5
rating by eLATION Radio
"This agency truly met my needs with kindness and respect. 😊🤝💯"
We responded:
"Kimmie, Thank you very much for your wonderful review! We're so grateful to have the opportunity to work with you. Thank you for trusting us – it’s a true privilege to be here for you! 😊 Please give us a call if you ever need our assistance in the future! Deanna Carroll, Agent Saint Louis, MO 63141 "
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Damon Payne

July 22, 2025

5  out of  5
rating by Damon Payne
"Thanks Deanna for the great service that you have provided for me over the years. Always a pleasure working with you and your staff!"
We responded:
"Damon, Thank you for your kind words and time in leaving us a wonderful review. We greatly appreciate being able to work with you all these years and hope to continue to take good care of you and your family for many years to come. Thank you again and please give us a call if we can assist you in any way! Deanna Carroll, Agent Saint Louis, MO 314-966-5391"
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Donnell & Jona “The Jones”

July 15, 2025

5  out of  5
rating by Donnell & Jona “The Jones”
"Deanna and her team are wonderful to work with! They’re always on top of things and have the answers quickly. Thank you so much for your continuous professionalism. My business will stay with you for many more years!"
We responded:
"Donnell & Jona, Thank you so much for your kind words and thoughtful review! It truly means a lot to me and the entire team to know that our efforts make a difference for you and your business is very much appreciated! We’re grateful for your trust and loyalty, and we look forward to working with you for many more years to come. If there’s ever anything you need, please know that we’re always here to help. Thank you again! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Emily Pitts

July 9, 2025

5  out of  5
rating by Emily Pitts
"I’ve been with this agency for close to 17 years and have never regretted a day of it! Every interaction with them has been top notch; I’ve always felt heard and taken care of. Ashlee is a credit to this company and the reason I love this agency."
We responded:
"Emily, Thank you so much for your wonderful review and for trusting us for nearly 17 years—it truly means the world to us. We’re honored to have had the opportunity to work with you throughout the years, and your kind words about Ashlee and our team are incredibly appreciated. Our goal is always to ensure that you feel heard, valued, and cared for in every interaction, and knowing that we’ve achieved that for you is the highest compliment we could receive. Thank you again for being such a wonderful part of our agency family! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391 "
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Nekaisha Smith

June 21, 2025

5  out of  5
rating by Nekaisha Smith
"Best car insurance I ever had!"
We responded:
"Nekaisha, Thank you very much for sharing your feedback! We’re so happy to hear that you’ve had a great experience with us. It means a lot to know we’re meeting your expectations. We greatly appreciate your business! If there’s ever anything we can do to make your experience even better, please let us know! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Chad Collins

June 11, 2025

5  out of  5
rating by Chad Collins
"I cannot speak highly enough of Deanna. From the moment I first interacted with her, it was clear that I was dealing with a true professional who genuinely cares about her clients. Deanna is incredibly attentive and took the time to thoroughly understand my insurance needs, patiently answering all of my questions and explaining policy details in a clear and understandable manner. Her personable approach made the entire process feel comfortable and straightforward, rather than a typical, dry insurance discussion. What truly sets Deanna apart is her commitment to being timely and detail-oriented. Every interaction, whether it was a quote request, a policy adjustment, or a general inquiry, was handled promptly and with attention to detail. She is not just an agent; she is a caring advisor who goes above and beyond to ensure peace of mind. Her dedication to providing top-notch service is evident in every interaction. I highly recommend Deanna to anyone seeking a reliable, trustworthy, and genuinely outstanding insurance agent. You won't find better service or a more dedicated professional!"
We responded:
"Chad, Thank you so much for your incredibly kind and thoughtful review! Your words truly mean the world to me and remind me why I love what I do. It is such a pleasure working with you, and I'm so grateful for the trust you placed in me to help with your insurance needs. I always strive to make the process as smooth, clear, and comfortable as possible, so hearing that my approach resonated with you is deeply rewarding. Being able to provide peace of mind and a personal touch is my top priority, and I'm thrilled to know that you felt cared for every step of the way. It’s clients like you who inspire me to go above and beyond. Thank you for taking the time to share your experience and for recommending my services so generously. I’m here anytime you need assistance or have questions in the future. Thank you again for your heartfelt words and for allowing me to be a part of your journey. I’m truly grateful! Sincerely, Deanna Carroll, State Farm Agent Saint Louis, MO 63141 314-966-5391 "
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Barbara Black

May 30, 2025

5  out of  5
rating by Barbara Black
"Her office works hard to get good ins. For me."
We responded:
"Barbara, Thank you so much for your 5-star review! We’re thrilled to hear that you’re happy with the effort we put into finding the best insurance options for you. Your satisfaction is our top priority, and we’re always here to help. Please don’t hesitate to reach out if there’s anything else we can assist you with! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Douglas Zimmer

May 30, 2025

5  out of  5
rating by Douglas Zimmer
"I'm glad to get good insurance and the office did good for me."
We responded:
"Douglas, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Mrs Monroe

May 28, 2025

5  out of  5
rating by Mrs Monroe
"I have been using Deanna for over 15 years and we love her. She’s easy to talk to and always answer any questions we have. The rates have been affordable especially since we bundle."
We responded:
"Mrs. Monroe, Thank you so much for your kind words and for being a loyal customer for over 15 years! It truly means the world to us that you've trusted us to help with your family's insurance needs. We look forward to continuing to provide you with great service and support for many more years to come! Please call us whenever you need us! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Jaime and Rachel's Marketplace

May 21, 2025

5  out of  5
rating by Jaime and Rachel's Marketplace
"Deanna and her team are fabulous to work with. The claim process was efficient when I had a hit and run happen to my car. The premiums are fair and competitive with other agencies, they beat out a lot of the competition."
We responded:
"Jaime & Rachel, Thank you so much for your kind words and thoughtful review! We strive to make the claim process as smooth as possible and take pride in offering competitive premiums to meet our clients’ needs. Your feedback means the world to us, and we’re grateful for the opportunity to serve you. If you ever need anything else, don’t hesitate to reach out – we’re always here to help! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Sharon Johnson

April 29, 2025

5  out of  5
rating by Sharon Johnson
"I have been with them since the eighty Have gotten excellent service."
We responded:
"Sharon, Thank you so much for your kind words and for being such a loyal customer since the 80s! We truly appreciate your long-term trust in us and are thrilled to hear that you've been happy with the excellent service we've provided. Our team is committed to ensuring your satisfaction, and it means the world to us to have your support over the years. If there's ever anything you need, don't hesitate to reach out. Thank you again for being part of our State Farm family! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Dinodave

April 28, 2025

5  out of  5
rating by Dinodave
"Great service! Friendly! Perfect!"
We responded:
"David, Thank you for your wonderful review! We're so glad to hear that you found our service friendly and perfect. It’s always our goal to provide the best experience possible, and your feedback truly motivates us. We look forward to speaking with you again soon! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Corey Adams

April 25, 2025

5  out of  5
rating by Corey Adams
"I have been a customer for over 20 years. I really appreciate the way Deanna and her team always make sure my insurance policies are up to date and exactly what I need. I highly recommend working with the Deanna Carroll State Farm office."
We responded:
"Corey, Thank you so much for your kind words and for being a valued customer for over 20 years! We truly appreciate your trust and loyalty. Your recommendation is the highest compliment we could receive, and we’re grateful to be your partner in protecting what matters most to you. If there’s ever anything we can do to assist you further, please don’t hesitate to reach out. Thank you again for your support! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Rhondale Robinson

April 11, 2025

5  out of  5
rating by Rhondale Robinson
"State Farm is one of the best insurance companies I’ve been with"
We responded:
"Rhondale, Thank you for your wonderful feedback! We're delighted to hear that you've had a positive experience with State Farm and our office. Providing excellent service and support to our customers is our top priority. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Jean Crudden

April 9, 2025

5  out of  5
rating by Jean Crudden
"We have been with Deanna over 20 years. She and her team are knowledgeable, helpful and always prepared to keep us informed for all our insurance needs. She is DEFINITELY a good neighbor!! 😉"
We responded:
"Jean, Thank you so much for your wonderful review! We are incredibly grateful for your loyalty over the past 20 years. It's heartening to know that our team has been able to meet your insurance needs and keep you well-informed. We strive to be the "good neighbor" you can always rely on. We truly appreciate your kind words and the trust you've placed in us. If there's anything at all that we can do for you, please don't hesitate to give us a call! Thank you once again for your continued confidence in us! 😊 Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Sheila

April 7, 2025

5  out of  5
rating by Sheila
"Deanna and her staff are very knowledgable and friendly!"
We responded:
"Sheila, Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Diane Scott

April 3, 2025

5  out of  5
rating by Diane Scott
"Great customer service. Their pricing is very affordable Definitely use State Farm !"
We responded:
"Diane, Thank you so much for your generous review! We're thrilled to hear that you've had such a positive experience with our office. Your trust and the opportunity to work with you mean the world to us. If you ever have any questions or need assistance, don’t hesitate to give us a call! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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bcarron17

April 2, 2025

5  out of  5
rating by bcarron17
"Deanna has been my agent for over 15 years. Her and her team are always responsive and helpful when it comes to finding the best policy for my situation."
We responded:
"Ben, Thank you for your wonderful review! We’re delighted to have been able to work with you for over 15 years! Your loyalty means so much to us, and we look forward to continuing to serve you. If you ever need anything, please feel free to give us a call or you can also text or shoot us an email! Thank you again and we look forward to talking soon! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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Destiny Powell

March 20, 2025

5  out of  5
rating by Destiny Powell
"Great communication and very helpful when needed! Anytime I need help or have a question they are always available to answer right away"
We responded:
"Destiny, Thank you for your wonderful review! We're delighted to know that you've had a positive experience with our office. Being available to assist you promptly is very important to us, and we're glad we could be of help. Please feel free to reach out anytime you need assistance or have questions. We truly appreciate your business! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"
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Will Anderson

March 3, 2025

5  out of  5
rating by Will Anderson
"I love my insurance agent at state farm so much"
We responded:
"Will, Thank you so much for your amazing review! We're delighted to hear that you're happy with our service. It's our goal to ensure every client feels valued and well-cared-for. We greatly appreciate the opportunity to work with you. If you ever need assistance or have any questions, we're just a call away. Thanks again for your support! Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391"