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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anthony I. Butler

Anthony I. Butler

November 7, 2024

5  out of  5
rating by Anthony I. Butler
"I've been with Deanna's office for years. She and her staff are consistently professional and courteous. She's an extremely competent advisor and I refer her to friends and family often."
We responded:
"Anthony, Thank you so much for your kind words and for being a loyal customer over the years! We truly appreciate your trust and confidence in our office. It's wonderful to hear that you find our team professional and courteous. Your referrals mean the world to us, and we're delighted to know that you are satisfied with the advice and support you receive. We look forward to continuing to serve you and your loved ones for many years to come! Thank you again for your wonderful review! Deanna Carroll, Agent Creve Coeur, MO 63141 Saint Louis, MO 63131 314-966-5391"
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Charletta Spicer

November 2, 2024

5  out of  5
rating by Charletta Spicer
"Deanna has been my agent for over 15 years. Both her & her staff are professional, knowledgeable, and really nice people. If you are looking for a good agent, I highly recommend reaching out to Deanna Carroll."
We responded:
"Charletta, Thank you so much for your heartfelt review and for being a great customer for over 15 years! We're grateful to hear that you find our team professional, knowledgeable, and friendly. Your high recommendation means a lot to us. It’s clients like you who make our job so rewarding. We look forward to continuing to provide you with excellent service. Thank you again for your continued trust and support! Deanna Carroll, Agent Saint Louis, MO 63131 Creve Coeur, MO 63141 314-966-5391"
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Paul Roettger

October 30, 2024

5  out of  5
rating by Paul Roettger
"Been a client for decades and have always received quick and helpful responses from Deanna and her team !"
We responded:
"Paul, Thank you so much for your kind words and for being a loyal customer for decades! We're thrilled to hear that our team has consistently provided you with quick and helpful responses. Your continued trust and support mean the world to us. If there's anything you need, please don't hesitate to reach out. We're always here to help! Deanna Carroll, Agent Creve Coeur, MO 63141 Des Peres, MO 63131 314-966-5391"
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Kenton Kloos

October 25, 2024

5  out of  5
rating by Kenton Kloos
"Very fast to respond and no attempts to sell additional policies!"
We responded:
"Kenton, Thank you very much for your positive feedback! We're thrilled to hear that you had a great experience with our service. Our team takes pride in providing quick responses and a hassle-free process without any pressure to purchase additional policies. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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stephen bledsoe

October 16, 2024

5  out of  5
rating by stephen bledsoe
"I have been with Deanna Carrol since 2013 with Home, Auto and recent life insurance. Through 11 years I have been very please with the friendless, prompt responses and advice. Deanna and her staff are amazing and highly recommended."
We responded:
"Stephen, Thank you so much for taking the time to share your wonderful experience with our team! We are truly grateful for your loyalty and trust over the past 11 years. It's our pleasure to provide you with friendly, prompt, and professional service for your home, auto, and life insurance needs. Your kind words and recommendation mean a lot to us. We look forward to continuing to serve you and ensure you have the best possible experience. If there's ever anything more we can do for you, please don't hesitate to reach out. Deanna Carroll, Agent 314-966-5391 Creve Coeur, MO 63141"
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Michele Carter

October 1, 2024

5  out of  5
rating by Michele Carter
"I have known Ms Deanna Carroll for many years and I must say that she has excellent customer service as well as her staff. Ms Carroll is very knowledgeable and dependable."
We responded:
"Michele, we are so thankful for your business! Thank you for trusting us for all of your insurance needs! We look forward to working with you for many years to come! Thank you for your time in leaving us such a kind review! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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michelle purtty

September 24, 2024

5  out of  5
rating by michelle purtty
"Deanna Carroll and staff are great,they are beyond excellent always pleasant and keep you updated looking for car insurance are life insurance ,what ever you need get @deanna Carroll and staff you want be disappointed at all .👍🏼"
We responded:
"Michelle, We greatly appreciate your fantastic review! It’s been a pleasure having you as a valued customer over the years. Your satisfaction remains our top priority. If there’s anything we can help you with, please feel free to give us a call. Thank you for choosing us and for being such a wonderful customer! Deanna Carroll, Agent Creve Coeur, MO 63141 314-966-5391"
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Jonathan Segers

September 23, 2024

5  out of  5
rating by Jonathan Segers
"Deanna and her team are always willing and available to go the extra mile. As a former insurance professional, I highly recommend this agency! Thanks Carroll Team!"
We responded:
"Jonathan, thank you so much for your kind words and wonderful review! We are delighted to hear that you had such a positive experience with my office and our team. Your recommendation, especially coming from a former insurance professional, means the world to us. If you ever need assistance in the future, please don't hesitate to give us a call. Deanna Carroll, Agent 314-966-5391 Saint Louis, MO 63141"
Profile photo of Holly South

Holly South

September 20, 2024

5  out of  5
rating by Holly South
"I have been a customer of Deanna’s for many years. She and her office staff have always provided great service in a timely manner."
We responded:
"Holly, thank you for your loyal support over the years and for taking the time to leave us such a kind review! It's wonderful to hear that our team has consistently met your needs in a timely manner. Your continued support means a lot to us, and we're committed to maintaining the high level of service you've come to expect. If there's anything more that we can do for you, please don't hesitate to let us know. Deanna Carroll, Agent Saint Louis, MO 63141 314-966-5391 "
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Khimonna Stith

September 19, 2024

5  out of  5
rating by Khimonna Stith
"Very responsive and nice to work with!"
We responded:
"Khimonna, Thank you for your wonderful feedback! Your support means a lot, and we're here whenever you need us. We value you as a customer and look forward to continuing to work together for many years to come. Have a great day! Deanna Carroll, Agent 314-966-5391 Saint Louis, MO 63141"
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Miller S McClendon III

September 17, 2024

5  out of  5
rating by Miller S McClendon III
"I am 54 years old. Deanna acquired the business assets of my late agent, somewhere from 18 to 20 years old. She has been exceptional ever since!"
We responded:
"Miller, thank you so much for your wonderful review! We're delighted to hear that we have continued to provide exceptional service over the years. Your support and trust mean the world to us. If there's anything else we can assist you with, please don't hesitate to reach out. Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"
Profile photo of Leon MacNeil

Leon MacNeil

August 30, 2024

5  out of  5
rating by Leon MacNeil
"I’ve been with this Agency for approximately 14 years, and I’m very happy with the service. They are friendly, professional, knowledgeable and thorough. I highly recommend them."
We responded:
"Leon, thank you so much for your kind words and for being a loyal client for the past 14 years! We're thrilled to hear that you're happy with our service and that you find our team friendly, professional, knowledgeable, and thorough. Your recommendation means a lot to us. We look forward to continuing to serve you for many more years to come! Deanna Carroll, Agent Saint Louis, MO 63131 & 63141 314-966-5391"
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Eula Henderson

July 26, 2024

5  out of  5
rating by Eula Henderson
"She's is One of the Best and my Friend she's is very Concerning Person and I Thank God for Sending her to me Thank you for All that's you do and More keep up the Amazing Work"
We responded:
"Thank you, Eula! We are thankful for the opportunity to serve you and we do not take that for granted! Your business has meant the world to me over the years! Please let us know if you ever need anything at all! We are just a call away at 314-966-5391! Deanna Carroll, Agent Saint Louis, MO 63131"
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Princess Jones

July 25, 2024

5  out of  5
rating by Princess Jones
"I LOVE STATE FARM❤️"
We responded:
"Princess, thank you for your wonderful review! We're thrilled to be able to work with you and your family over the years! We are also very glad to hear that you are satisfied with our services. Your support and positive feedback definitely mean a lot to us. Thank you again for your kind words and for choosing our office at State Farm. We look forward to serving you for many more years to come! Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"
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Pamela Compton

July 12, 2024

5  out of  5
rating by Pamela Compton
"Deanna is the best insurance agent I have ever had and her team is top notch! I have never had anything less than stellar service and they even call and remind me when I forget a payment. Thumbs up!"
We responded:
"Pamela, we are so thankful for your business! Thank you for trusting us for all of your insurance needs! We look forward to working with you for many years to come! Thank you for your time in leaving us such a kind review! Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"
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Nicole Lyles

July 11, 2024

5  out of  5
rating by Nicole Lyles
"Her whole team is great they understand life happens and they are always available and ready to answer questions or concerns been with them over 20 years"
We responded:
"Nicole, thank you for taking the time to leave us such a kind review! We greatly appreciate you as a customer and are grateful to have had you as a valued customer for so many years. Please let us know anything at all that we can assist you and your family with in the future! Deanna Carroll, Agent Des Peres, MO 314966-5391"
Profile photo of Fatih Gocmez

Fatih Gocmez

June 21, 2024

1  out of  5
rating by Fatih Gocmez
"Kept charging me their mistake changing price . They don't take responsibility for their actions. Try to blame the customer"
We responded:
"Fatih, thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced regarding the billing changes and the way our team handled the situation. We take customer satisfaction seriously and have tried to address your concerns to the best of our ability. Unfortunately, we are not able to change the price that is charged based on the coverages selected. We understand the frustration caused by misunderstandings, and we assure you that we try to resolve all billing matters amicably. Our goal is to provide exceptional service to all our customers, and we regret if we fell short of your expectations on this occasion. Please reach out to our customer support team directly, and they will be more than happy to assist you further. We are committed to improving our services based on valuable feedback like yours. Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"
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Shonta Smith

June 13, 2024

5  out of  5
rating by Shonta Smith
"Deanna Carroll's Office provides exceptional service. Whether you work with Deanna or another associate they provide quality service. Even when you call and/or send an email the service first class."
We responded:
"Thank you for your wonderful review of Deanna Carroll's Office! We're thrilled to hear that you've experienced exceptional service from our team. Providing quality service is our top priority, whether you work with Deanna or any of our associates. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence in the future. If there's anything else we can assist you with, please don't hesitate to reach out! Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"
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Maria Moralea

June 12, 2024

5  out of  5
rating by Maria Moralea
"Always good to have a good neighbor on your side!"
We responded:
"Thank you for your kind words in your Google review! We truly appreciate your feedback and are delighted to be considered a good neighbor. If there is anything additional that we can do to assist you, please don't hesitate to give us a call. We look forward to serving you again in the near future! Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"
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Damon Payne

June 10, 2024

5  out of  5
rating by Damon Payne
"Thanks Deanna, once again for your time and help as always! Deanna always provides good customer service and pleasant to work with."
We responded:
"Damon, thank you for your kind words and consideration in leaving us a review. We greatly appreciate being able to work with you all these years and hope to continue to take good care of you and your family for the long-term. Thank you again and please give us a call if we can assist you in any way! Deanna Carroll, Agent Saint Louis, MO 314-966-5391"
Profile photo of Lisa Bauer

Lisa Bauer

May 16, 2024

5  out of  5
rating by Lisa Bauer
"Deana Carroll's office staff and she were very patient with me as I was trying to figure out what kind of insurance I needed for my business. She was always available to chat with me and answer all of my many questions. She was a pleasure to work with, and a very kind human being. I would recommend her as a great person to do Business!"
We responded:
"Lisa, thank you so much for your business and for your time in leaving us such a wonderful review. We are very grateful for the opportunity to work with awesome customers like you. We look forward to taking care of you for many years to come! Thank you for trusting us with your business and please let us know if you ever need anything at all! Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"
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Wade G

May 14, 2024

5  out of  5
rating by Wade G
"Responsive and helpful"
We responded:
"Wade, thank you very much for your kind words and positive feedback! We are thrilled to hear that you found us responsive and helpful. If you have any further questions or need any more assistance, please don't hesitate to give us a call. We value your business and look forward to serving you in the future. Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"
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Heidi Morris

May 6, 2024

5  out of  5
rating by Heidi Morris
"Thanks so much Ashley along with Deanna and her team. I appreciate them responding and assisting me so quickly and going the extra mile to get me the information I needed quickly and efficiently. You are appreciated."
We responded:
"Heidi, thank you so much for your kind words! We're delighted to hear that Ashlee, the team and I were able to assist you promptly and efficiently. Providing excellent service and going the extra mile for our customers is always our top priority. We truly value your appreciation and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out! Deanna Carroll, Agent 314-966-5391 Saint Louis, MO 63131"
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Theresa Kiely

May 3, 2024

5  out of  5
rating by Theresa Kiely
"Ashlee was amazing to work with!!"
We responded:
"Thank you for your business, Theresa! We are so thankful for being able to work with great customers like you! Ashlee does a great job and we are lucky to have her on our team! Thank you for your time in leaving us such a wonderful review! Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"
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Janel Keys

April 30, 2024

5  out of  5
rating by Janel Keys
"Great Customer Service. Very attentive to the customers needs and wants.."
We responded:
"Janel, we can’t thank you enough for your loyalty to our agency and we look forward to working with you for many years to come! Thank you for your time in leaving us such a kind review! Deanna Carroll, Agent Saint Louis, MO 63131 314-966-5391"